Santuario Playa (Adults Only) | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Av. 1 Norte Entre 24 Y 26, Playa del Carmen, Mexico, 77710

“The hotel is perfectly situated just steps from the beach and vibrant 5th Avenue.”view full review

Santuario Playa (Adults Only) is a 3-star Playa del Carmen hotel offering modern amenities. Guests can enjoy an outdoor swimming pool, restaurants, and a bar. The property features 28 air-conditioned rooms with premium bedding and kitchen facilities.

Rooms & Amenities

Rooms at Santuario Playa (Adults Only) include a seating area, flat-screen TV, and a private bathroom with a hairdryer and shower. Each room is equipped with air conditioning, premium bedding, a refrigerator, and a microwave, ensuring comfort during your stay.

Dining Options

The hotel features a restaurant and a bar, providing guests with dining options on-site. Nearby, guests can find additional restaurants such as Ah Cacao Chocolate Cafe and La Fisheria, both within 0.3 miles.

Leisure & Services

Leisure activities at Santuario Playa (Adults Only) include access to the outdoor swimming pool and a garden area. The property offers guided tours and ticket assistance, ensuring guests have opportunities to explore local attractions.

Location & Transportation

Santuario Playa is located 1.5 miles from the Church of Guadalupe and approximately 22.5 miles from Cozumel International Airport. The property is within walking distance of the ADO international bus station and local transport options.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Presidential Suite

Max:

6 persons

765 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Master Suite 2 Double Beds

Max:

4 persons

455 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Playa del Carmen2300 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.2 mi

Cancun (CUN) 34.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Early Morning Yoga

“I absolutely loved the early morning yoga sessions offered at the hotel. The instructor was genuinely fantastic, which set a positive tone for my day. It was a great way to stretch and decompress before exploring the area.” view full review

Spacious Accommodation

“The accommodations were surprisingly spacious! My room was a combination of comfort and ample space-perfect for solo travelers. I appreciated the cozy atmosphere, even though there could have been more privacy between shower curtains.” view full review

Satisfying Breakfast

“I enjoyed the simple breakfast options that were available each morning. The choice of eggs, waffles, and coffee was just right to kickstart my day! For a complimentary meal, it was quite satisfying to have something to fuel up before heading out.” view full review

Engaging Common Areas

“I found the common areas vibrant and inviting! The lounge spaces encouraged social interaction among guests and fostered a sense of community. Plus, it's a great spot to relax after a day of activities.” view full review

General

No smoking on site
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Fire extinguishers

Guest Parking

Cookware/ Kitchen utensils

Services

Pet amenities available
Housekeeping
Tours/Ticket assistance

Children

Cots
Children's play area
Toys

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

AM/FM alarm clock

Location

Av. 1 Norte Entre 24 Y 26, Playa del Carmen, Mexico, 77710

Map view

Av. 1 Norte Entre 24 Y 26, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

2500 ft

Landmark

Los Fundadores Park

4600 ft

Museum

Museo Frida Kahlo Playa Del Carmen

2800 ft

Night club

Coco Bongo

2500 ft

Landmark

La 5ta Hacienda

2100 ft

Landmark

Gaston Charo Art Gallery Playa del Carmen

2800 ft

Landmark

Sun Jaguar

3300 ft

Landmark

Galeria Lamanai

3500 ft

Landmark

Galeria de Arte 5ta Avenida

3600 ft

Landmark

La Sirena's Fine Mexican Handcrafts

4100 ft

Store

MEGA Soriana

2100 ft

Shopping Area

Plaza Calle Corazon

2000 ft

Landmark

Martina Beach Club

3900 ft

Nearby

Mall

Quinta Alegria Shopping Mall

1100 ft

Museum

3D Museum of Wonders

1100 ft

Church

Nuestra Senora del Carmen Catholic Church

1100 ft

Beach

Kool Beach Club

1300 ft

Beach

Mamita's Beach Club

2000 ft

Avenida entre 24 y 34 calles 5a

Caminarte

400 ft

Gallery

La Galeria de Playa Art Gallery

600 ft

Beach

Playacar

1300 ft

Gallery

Riviera Art Gallery

1100 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1100 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1100 ft

Gallery

Tierra Huichol

2000 ft

Aquarium

Aquarium Beach

1800 ft

Store

ME Dive Center

1100 ft

Shopping Area

Plaza Las Americas

900 ft

Beach

Playa Mamitas

1500 ft

Night club

Mandala Playa del Carmen

2000 ft

Restaurants

El Fogon

1800 ft

30 Avenida Nte. 354 Gonzalo Guerrero

Caiman Tugurio

300 ft

Calle 24 entre 1a y 5a Av. Entre 1ra y 5ta Avenida

Pizza Renzo

500 ft

Av 5 24 Norte

Ah Carbon

500 ft

Calle 22 Nte. Between 5th and 1st Av

Bendito Pecado

300 ft

Calle 28 N esquina Av 1 N

El Maizal Morado

600 ft

5ta Avenida Con 22

Santuario Cafe Arte & Cultura

700 ft

Plaza 5ta Avenida calle 5ta avenida entre calle 6 y 8 Colonia Centro

Green&Fit

800 ft

Av 10 Norte

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

5.8

Location

9.2

Service

6.2

Dining

5.2

Stephen

United States, March 2025

5.8/10

I had mixed feelings about my stay at Santuario Playa. The location was fantastic, just a few blocks from the beach, but the cleanliness of the room left a lot to be desired. The breakfast was very basic, with limited options. Overall, it had potential, but there were several aspects that detracted from the experience.

Rooms

5.0

The room was bright and included a kitchenette, but it was filthy and had a bad smell. I had to deal with insufficient water pressure and no hot water.

Service

5.0

The staff was friendly and helpful. but when I raised concerns about the room, they were slow to respond and didn't resolve my issues.

Location

8.0

The hotel is located in a prime area, just a short walk to the beach. which I really appreciated.

Dining

5.0

Breakfast options were very limited. just flat waffles which were served cold. It was quite disappointing considering the nearby cafes.

Facilities

5.0

The facilities included a small pool and common areas, but the lack of basic kitchen utensils was a big drawback. There were also no lockers for security.

David

United States, February 2025

7.2/10

I had a great stay at Santuario Playa, thanks to its excellent location just a block from 5th Avenue. The service was great. especially from Javier, who was incredibly helpful and friendly. The atmosphere was welcoming, though the rooms could use a bit of a refresh in terms of cleanliness.

Rooms

6.0

My room was quite spacious with lots of natural light, but I did notice some cleanliness issues. the floor seemed unclean and the water pressure in the sink and shower was really low.

Service

9.0

Javier really made my stay special. he provided great recommendations and was always ready to help. The rest of the staff was friendly too, which added to the positive experience.

Location

10.0

The hotel is perfectly located near the beach and 5th Avenue. it was super convenient for dining and shopping. I loved how close everything was.

Dining

5.0

Breakfast was simple, consisting mainly of waffles. while they weren't incredibly exciting, they did the job to start my day. Just wish there were more options.

Facilities

7.0

The hotel had a few great features like housekeeping and tour assistance. but I expected more amenities that weren't present, such as better kitchen utensils in the rooms.

Martin

United States, January 2025

5.2/10

I found the location to be excelling, just a block from 5th Avenue and not far from the beach. But the overall experience left much to be desired. The room was not ready for rental, and I encountered major cleanliness issues that spoiled my stay. While the service had its bright spots, the overall lack of professionalism was disappointing.

Rooms

5.0

The room I stayed in had significant cleanliness issues. it felt like it wasn't ready for guests at all. I even encountered bed bugs, which was unacceptable.

Service

5.0

Some staff members were friendly, particularly one who helped organize a taxi. However, the reception staff were often rude and unhelpful. I felt neglected during my stay, especially when needing assistance.

Location

10.0

The location was definitely a highlight. just a few blocks from 5th Avenue and close to various restaurants and nightlife. This was the best part of my experience.

Dining

5.0

Breakfast options were quite limited. I only got a flat, cold waffle, which didn't meet my expectations. It felt like there should have been more choices.

Facilities

5.0

The facilities seemed minimal and not well maintained. The lack of basic amenities in the kitchen was frustrating and disappointing.

Edward

United States, January 2025

7.0/10

I thoroughly enjoyed my stay at Santuario Playa, with its unique decor and excellent location close to the beach and the vibrant parts of Playa del Carmen. The staff was friendly and accommodating, especially Javier, who made me feel right at home. However, some aspects of the facilities could use improvement, particularly in cleanliness and dining options.

Rooms

8.0

The room was spacious and beautifully decorated, although I noted that it lacked some amenities like locks and utensils, which was a bit disappointing.

Service

7.0

The service I received was warm and welcoming, thanks to staff like Javier, but I sensed some disorganization during busy times.

Location

10.0

The location was fantastic, just steps from the beach and close to all the exciting attractions of Playa del Carmen, making it easy to explore.

Dining

6.0

Breakfast was simple, with mainly waffles, but they were decent enough to start the day. I wished for more variety, though.

Facilities

6.0

While the facilities had potential, some areas, like the pool and common spaces, could use better maintenance to enhance the guest experience.

Anthony

United States, November 2024

5.8/10

My stay at Santuario Playa was a mixed bag. While the location was fantastic, right in the center and close to the beach, the overall experience fell short due to cleanliness and service issues. The amenities were sparse, and the breakfast was quite simple, which made it less enjoyable.

Rooms

5.0

The room I was in lacked basic kitchen utensils, and the cleanliness was disappointing. I noticed dirty floors and a general sense of neglect.

Service

5.0

Although some staff were friendly, my experience with service wasn't great overall. When I raised issues regarding my room, the staff's attitude felt dismissive.

Location

8.0

The location is definitely a highlight, situated perfectly near the beaches and bustling 5th Avenue, which was convenient for exploring.

Dining

5.0

The dining options were quite limited, offering only basic waffles, which did not meet my expectations for a fulfilling breakfast.

Facilities

5.0

Facilities were minimal, with no real housekeeping attention. I also noticed old food left in the fridge from previous guests, which was quite off-putting.